More than once we have had to remove comments on our social media posts that were related to a tragic event. Responses that included names or details of an incident not even yet known to the effected family. So, how much information is needed to know, and how much of it is self-entitlement?
Most of the time we will include a statement asking that responses exclude names, especially in the cases involving minors. I always find it astounding that we have to do this, as to me, that is just a courtesy and respect to those effected. Maybe I have been in this business too long and have witnessed the faces and horrific scream of a parent who has just lost a child.
In any event, we as journalists face a moral and ethical dilemma, differentiating what our readers need to know in that moment and what information should be withheld until such time as appropriate. I have been fortunate to have formulated many trusted relationships throughout the years where information was given that both parties rested in knowing what would be reported would be appropriate and in the appropriate time.
At the same time people, in the day and age of social media, are spoiled to the instant gratification of knowing what’s going on around them. A siren sounds or flashing lights are sure to light up any of our community pages. In truth, I understand that desire for information. That’s why I do what I do. More often than not, it’s a residential medical emergency or an agency assisting another. So, is that really need to know?
I think somehow, we have become so desensitized to life behind a screen that we have forgotten how that what we do, albeit in online, affects other people. Maybe the fact you do not observe their emotional reaction or feel their hurt but trust me the effect is there.
This is where I propose the moral and ethical thin line exists. It is something I feel a strong conviction of. We will always be committed to reporting the news and events that effect you. A driver should be aware of accidents that affects their route. However, that line is crossed the moment information about someone’s mother, father, child, sister or brother becomes public before a coroner is even enroute.
Be respectful, be responsible and remember it could be you one day on the tragic end.
